PRIVACY POLICY

At Automotive Batteries Kenya, we respect your privacy and adhere to the Kenya Data Protection Act (2019). This policy outlines how we handle customer contact information, vehicle fitment requests, and anonymous website analytics.

1. Information We Collect

When you contact us directly via WhatsApp, phone, or workshop consultation, we may collect your name, phone number, delivery location, and vehicle specifications (make, model, year) necessary to determine accurate battery compatibility and complete delivery.

2. How We Use Information

Your information is used strictly to fulfill your battery inquiry, coordinate fitting appointments, validate manufacturer warranty cards, and provide after-sales assistance. We do not sell or distribute your personal data to third parties.

3. Anonymous Website Analytics & Opt-Out Controls

To improve our Battery Finder catalog and stock planning, we record privacy-safe operational events: page views (path only, stripped of query parameters), product card views, Battery Finder vehicle lookups (make, model, year, and whether a verified compatibility record exists), and WhatsApp inquiry button clicks.

• We use a short-lived, per-tab pseudonymous session identifier that expires when you close your browser tab.
• We never collect or store raw IP addresses, passwords, payment details, sensitive query parameters, or personal contact details in analytics logs.
• We automatically honor browser Do Not Track (DNT) and Global Privacy Control (GPC) signals.

4. Direct Contact

If you have any questions regarding your data, please contact our Nairobi showroom at our contact desk.